General Info

Exchanges and Refunds

Please note that all sales are final.  No refunds or exchanges will be given under any circumstances. 

Attendance

Everyone in attendance must have a ticket, regardless of age.  Children must be accompanied by an adult at all times. 

Holding Tickets

Tickets cannot be held at the Box Office without payment.  Payment is due when seats are reserved.  No exceptions!

Student Tickets

Student tickets are available for some performances.  Student ID is required. These tickets can only be used by the student and purchased through the college, or with a student ID.

Will Call

When ordering your tickets you may indicate to the Box Office representative that you would like to have your tickets placed in Will Call where they will be held at the Carlisle Theatre Box Office.  Tickets will then be available for pick-up at any time during Box Office hours of operation or upon arrival the day of the performance.

Cancellation or Postponement

In the event that a performance is canceled or postponed, announcements will be made as soon as possible.  Please note that inclement weather does not cause for a refund or exchange unless the performance is actually canceled or postponed.  All service fees incurred, including convenience fees and mailing fees, are non-refundable.  All performances are subject to change.

A Great Gift Idea! – Carlisle Theatre Gift Certificates and Hollywood on High Patron Passes are great gifts for any occasion.   Consider giving one to someone special this year!  We also have Carlisle Theatre ornaments and Carlisle Theatre charms for sale in the Carlisle Theatre Box Office.

A copy of the official registration and financial information for the Carlisle Regional Performing Arts Center, Inc. may be obtained from the Pennsylvania Department of State by calling toll-free within PA 800-732-0999.  Registration does not imply endorsement.